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Improve log document (#20097)
* Improve log document * Update docs/content/doc/help/seek-help.en-us.md Co-authored-by: delvh <dev.lh@web.de> * Update docs/content/doc/help/seek-help.en-us.md Co-authored-by: Gusted <williamzijl7@hotmail.com> * Use different log names to avoid conflicts * Update seek-help.en-us.md Co-authored-by: delvh <dev.lh@web.de> Co-authored-by: Gusted <williamzijl7@hotmail.com> Co-authored-by: Lunny Xiao <xiaolunwen@gmail.com>
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@ -20,10 +20,26 @@ menu:
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**NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:
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1. Your `app.ini` (with any sensitive data scrubbed as necessary)
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2. The `gitea.log` (and any other appropriate log files for the situation)
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* e.g. If the error is related to the database, the `xorm.log` might be helpful
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3. Any error messages you are seeing
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1. Your `app.ini` (with any sensitive data scrubbed as necessary).
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2. The Gitea logs, and any other appropriate log files for the situation.
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* The logs are likely to be outputted to console. If you need to collect logs from files,
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you could copy the following config into your `app.ini` (remove all other `[log]` sections),
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then you can find the `*.log` files in Gitea's log directory (default: `%(GITEA_WORK_DIR)/log`).
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```ini
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; To show all SQL logs, you can also set LOG_SQL=true in the [database] section
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[log]
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LEVEL=debug
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MODE=console,file
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ROUTER=console,file
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XORM=console,file
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ENABLE_XORM_LOG=true
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FILE_NAME=gitea.log
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[log.file.router]
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FILE_NAME=router.log
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[log.file.xorm]
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FILE_NAME=xorm.log
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```
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3. Any error messages you are seeing.
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4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
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* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
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5. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs:
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