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Code Issues Releases Wiki Activity

Improve log document (#20097)

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* Improve log document

* Update docs/content/doc/help/seek-help.en-us.md

Co-authored-by: delvh <dev.lh@web.de>

* Update docs/content/doc/help/seek-help.en-us.md

Co-authored-by: Gusted <williamzijl7@hotmail.com>

* Use different log names to avoid conflicts

* Update seek-help.en-us.md

Co-authored-by: delvh <dev.lh@web.de>
Co-authored-by: Gusted <williamzijl7@hotmail.com>
Co-authored-by: Lunny Xiao <xiaolunwen@gmail.com>
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docs/content/doc/help/seek-help.en-us.md
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@ -20,10 +20,26 @@ menu:
**NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:
1. Your `app.ini` (with any sensitive data scrubbed as necessary)
2. The `gitea.log` (and any other appropriate log files for the situation)
* e.g. If the error is related to the database, the `xorm.log` might be helpful
3. Any error messages you are seeing
1. Your `app.ini` (with any sensitive data scrubbed as necessary).
2. The Gitea logs, and any other appropriate log files for the situation.
* The logs are likely to be outputted to console. If you need to collect logs from files,
you could copy the following config into your `app.ini` (remove all other `[log]` sections),
then you can find the `*.log` files in Gitea's log directory (default: `%(GITEA_WORK_DIR)/log`).
```ini
; To show all SQL logs, you can also set LOG_SQL=true in the [database] section
[log]
LEVEL=debug
MODE=console,file
ROUTER=console,file
XORM=console,file
ENABLE_XORM_LOG=true
FILE_NAME=gitea.log
[log.file.router]
FILE_NAME=router.log
[log.file.xorm]
FILE_NAME=xorm.log
```
3. Any error messages you are seeing.
4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
5. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs: