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Code Issues Releases Wiki Activity

Improve log document (#20097)

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* Improve log document

* Update docs/content/doc/help/seek-help.en-us.md

Co-authored-by: delvh <dev.lh@web.de>

* Update docs/content/doc/help/seek-help.en-us.md

Co-authored-by: Gusted <williamzijl7@hotmail.com>

* Use different log names to avoid conflicts

* Update seek-help.en-us.md

Co-authored-by: delvh <dev.lh@web.de>
Co-authored-by: Gusted <williamzijl7@hotmail.com>
Co-authored-by: Lunny Xiao <xiaolunwen@gmail.com>
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docs/content/doc/help/seek-help.en-us.md
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@ -20,10 +20,26 @@ menu:
**NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need: **NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:
1. Your `app.ini` (with any sensitive data scrubbed as necessary) 1. Your `app.ini` (with any sensitive data scrubbed as necessary).
2. The `gitea.log` (and any other appropriate log files for the situation) 2. The Gitea logs, and any other appropriate log files for the situation.
* e.g. If the error is related to the database, the `xorm.log` might be helpful * The logs are likely to be outputted to console. If you need to collect logs from files,
3. Any error messages you are seeing you could copy the following config into your `app.ini` (remove all other `[log]` sections),
then you can find the `*.log` files in Gitea's log directory (default: `%(GITEA_WORK_DIR)/log`).
```ini
; To show all SQL logs, you can also set LOG_SQL=true in the [database] section
[log]
LEVEL=debug
MODE=console,file
ROUTER=console,file
XORM=console,file
ENABLE_XORM_LOG=true
FILE_NAME=gitea.log
[log.file.router]
FILE_NAME=router.log
[log.file.xorm]
FILE_NAME=xorm.log
```
3. Any error messages you are seeing.
4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue. 4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved. * This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
5. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs: 5. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs: