From 1048ed2afacf8f343fb269c696d97eb0f707264a Mon Sep 17 00:00:00 2001 From: Travis Ralston Date: Fri, 7 Aug 2020 10:16:24 -0600 Subject: [PATCH] Clarify that undoing a shutdown might not be possible (#8010) --- changelog.d/8010.doc | 1 + docs/admin_api/shutdown_room.md | 13 ++++++++++--- 2 files changed, 11 insertions(+), 3 deletions(-) create mode 100644 changelog.d/8010.doc diff --git a/changelog.d/8010.doc b/changelog.d/8010.doc new file mode 100644 index 000000000..fc8b3f0c3 --- /dev/null +++ b/changelog.d/8010.doc @@ -0,0 +1 @@ +Add documentation for how to undo a room shutdown. diff --git a/docs/admin_api/shutdown_room.md b/docs/admin_api/shutdown_room.md index 2ff552bcb..9b1cb1c18 100644 --- a/docs/admin_api/shutdown_room.md +++ b/docs/admin_api/shutdown_room.md @@ -79,13 +79,20 @@ Response: the structure can and does change without notice. First, it's important to understand that a room shutdown is very destructive. Undoing a shutdown is not as simple as pretending it -never happened - work has to be done to move forward instead of resetting the past. +never happened - work has to be done to move forward instead of resetting the past. In fact, in some cases it might not be possible +to recover at all: -1. For safety reasons, it is recommended to shut down Synapse prior to continuing. +* If the room was invite-only, your users will need to be re-invited. +* If the room no longer has any members at all, it'll be impossible to rejoin. +* The first user to rejoin will have to do so via an alias on a different server. + +With all that being said, if you still want to try and recover the room: + +1. For safety reasons, shut down Synapse. 2. In the database, run `DELETE FROM blocked_rooms WHERE room_id = '!example:example.org';` * For caution: it's recommended to run this in a transaction: `BEGIN; DELETE ...;`, verify you got 1 result, then `COMMIT;`. * The room ID is the same one supplied to the shutdown room API, not the Content Violation room. -3. Restart Synapse (required). +3. Restart Synapse. You will have to manually handle, if you so choose, the following: