From 0f455a0cfd51842b34340c1325cc5ee2f7f87ecd Mon Sep 17 00:00:00 2001 From: Adrian Likins Date: Mon, 28 Nov 2016 05:01:28 -0500 Subject: [PATCH] Add ticket stub with info on reporting locale info (#16310) --- ticket_stubs/needs_locale_info.md | 45 +++++++++++++++++++++++++++++++ 1 file changed, 45 insertions(+) create mode 100644 ticket_stubs/needs_locale_info.md diff --git a/ticket_stubs/needs_locale_info.md b/ticket_stubs/needs_locale_info.md new file mode 100644 index 00000000000..7777510402e --- /dev/null +++ b/ticket_stubs/needs_locale_info.md @@ -0,0 +1,45 @@ +This issue may be related to locale or text encoding. To help troubleshoot and reproduce the issue, we need some additional information. + +If running ansible from the command line, try to gather this information from the same shell and terminal. + +To collect the locale, language and text encoding settings, use the ```locale``` command: +``` shell + locale +``` + +That output should look something like: +``` +LANG="en_US.UTF-8" +LC_COLLATE="en_US.UTF-8" +LC_CTYPE="en_US.UTF-8" +LC_MESSAGES="en_US.UTF-8" +LC_MONETARY="en_US.UTF-8" +LC_NUMERIC="en_US.UTF-8" +LC_TIME="en_US.UTF-8" +LC_ALL= +``` + +If 'sudo' or similar tools are being used, we will need the locale info from a sudo shell as well. +For example: +``` shell +sudo locale +``` + +Also include the value of the ```TERM``` environment variable. To get the info, paste the output of echoing the ```TERM``` variable from a shell like: +``` shell +echo $TERM +``` + +Cut & paste the output from those commands into a comment here. To preserve the original +formatting, use \`\`\` around the text, for example: + +\`\`\` + LANG="en_US.UTF-8" + LC_COLLATE="en_US.UTF-8" + LC_CTYPE="en_US.UTF-8" + LC_MESSAGES="en_US.UTF-8" + LC_MONETARY="en_US.UTF-8" + LC_NUMERIC="en_US.UTF-8" + LC_TIME="en_US.UTF-8" + LC_ALL= +\`\`\`