Edit custom issue tracker docs
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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---
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# Custom issue tracker service **(FREE)**
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# Custom issue tracker **(FREE)**
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Use a custom issue tracker that is not in the integration list.
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You can integrate an [external issue tracker](../../../integration/external-issue-tracker.md)
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with GitLab. If your preferred issue tracker is not listed in the
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[integrations list](../../../integration/external-issue-tracker.md#integration),
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you can enable a custom issue tracker.
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After you enable the custom issue tracker, a link to the issue tracker displays
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on the left sidebar in your project.
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![Custom issue tracker link](img/custom_issue_tracker_v14_5.png)
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## Enable a custom issue tracker
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To enable a custom issue tracker in a project:
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1. Go to the [Integrations page](overview.md#accessing-integrations).
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1. On the top bar, select **Menu > Projects** and find your project.
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1. On the left sidebar, select **Settings > Integrations**.
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1. Select **Custom issue tracker**.
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1. Select the checkbox under **Enable integration**.
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1. Fill in the required fields:
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- **Project URL**: The URL to view all the issues in the custom issue tracker.
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- **Issue URL**: The URL to view an issue in the custom issue tracker. The URL must contain `:id`.
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GitLab replaces `:id` with the issue number (for example,
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`https://customissuetracker.com/project-name/:id`, which becomes `https://customissuetracker.com/project-name/123`).
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GitLab replaces `:id` with the issue number (for example,
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`https://customissuetracker.com/project-name/:id`, which becomes
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`https://customissuetracker.com/project-name/123`).
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- **New issue URL**:
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<!-- The line below was originally added in January 2018: https://gitlab.com/gitlab-org/gitlab/-/commit/778b231f3a5dd42ebe195d4719a26bf675093350 -->
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**This URL is not used and removal is planned in a future release.**
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Enter any URL here.
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For more information, see [issue 327503](https://gitlab.com/gitlab-org/gitlab/-/issues/327503).
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**This URL is not used and an [issue exists](https://gitlab.com/gitlab-org/gitlab/-/issues/327503) to remove it.**
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Enter any URL.
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1. Select **Save changes** or optionally select **Test settings**.
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After you configure and enable the custom issue tracker service, a link appears on the GitLab
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project pages. This link takes you to the custom issue tracker.
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1. Optional. Select **Test settings**.
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1. Select **Save changes**.
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## Reference issues in a custom issue tracker
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doc/user/project/integrations/img/custom_issue_tracker_v14_5.png
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