65 lines
3.5 KiB
Plaintext
65 lines
3.5 KiB
Plaintext
[role="xpack"]
|
|
[[reporting-troubleshooting]]
|
|
== Reporting Troubleshooting
|
|
|
|
[float]
|
|
=== Text is Not rendered correctly in generated reports
|
|
|
|
If a report label is rendered as an empty rectangle, no system fonts
|
|
are available. Install at least one font package on the system.
|
|
|
|
If the report is missing certain Chinese, Japanese or Korean characters, ensure that a system font with
|
|
those characters is installed.
|
|
|
|
[float]
|
|
=== Error generating your report
|
|
You might see "There was an error generating your report" or one of the following errors when you download your report. See below for
|
|
an explanation of why the failure occurred and what you can do to fix it.
|
|
|
|
[float]
|
|
=== Data Table Visualization does not show all data in PDF reports
|
|
There is currently a known limitation with the Data Table visualization that only the first page of data rows, which are the only data visible on the screen, are shown in PDF reports.
|
|
|
|
[float]
|
|
==== `You must install fontconfig and freetype for Reporting to work'`
|
|
Reporting using PhantomJS, the default browser, relies on system packages. Install the appropriate fontconfig and freetype
|
|
packages for your distribution.
|
|
|
|
[float]
|
|
==== `Max attempts reached (3)`
|
|
There are two primary causes of this error:
|
|
|
|
. You're creating a PDF of a visualization or dashboard that spans a large amount of data and Kibana is hitting the `xpack.reporting.queue.timeout`
|
|
|
|
. Kibana is hosted behind a reverse-proxy, and the <<reporting-kibana-server-settings, Kibana server settings>> are not configured correctly
|
|
|
|
Create a Markdown visualization and then create a PDF report. If this succeeds, increase the `xpack.reporting.queue.timeout`
|
|
setting. If the PDF report fails with "Max attempts reached (3)," check your <<reporting-kibana-server-settings, Kibana server settings>>.
|
|
|
|
[float]
|
|
==== `You must install freetype and ttf-font for Reporting to work`
|
|
Reporting using the Chromium browser relies on system packages and at least one system font. Install the appropriate fontconfig and freetype
|
|
packages for your distribution and at least one system font.
|
|
|
|
[float]
|
|
==== `You must install nss for Reporting to work`
|
|
Reporting using the Chromium browser relies on the Network Security Service libraries (NSS). Install the appropriate nss package for your distribution.
|
|
|
|
[float]
|
|
==== `Unable to use Chromium sandbox. This can be disabled at your own risk with 'xpack.reporting.capture.browser.chromium.disableSandbox'`
|
|
Chromium uses sandboxing techniques that are built on top of operating system primitives. The Linux sandbox depends on user namespaces,
|
|
which were introduced with the 3.8 Linux kernel. However, many distributions don't have user namespaces enabled by default, or they require
|
|
the CAP_SYS_ADMIN capability.
|
|
|
|
Elastic recommends that you research the feasibility of enabling unprivileged user namespaces before disabling the sandbox. An exception
|
|
is if you are running Kibana in Docker because the container runs in a user namespace with the built-in seccomp/bpf filters.
|
|
|
|
[float]
|
|
==== `spawn EACCES`
|
|
Ensure that the `phantomjs` binary in your Kibana data directory is owned by the user who is running Kibana, that the user has the execute permission,
|
|
and if applicable, that the filesystem is mounted with the `exec` option.
|
|
|
|
[float]
|
|
==== `Caught error spawning Chromium`
|
|
Ensure that the `headless_shell` binary located in your Kibana data directory is owned by the user who is running Kibana, that the user has the execute permission,
|
|
and if applicable, that the filesystem is mounted with the `exec` option. |