25 lines
799 B
Plaintext
25 lines
799 B
Plaintext
[role="xpack"]
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[[monitor-troubleshooting]]
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== Troubleshooting monitoring in {kib}
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++++
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<titleabbrev>Troubleshooting</titleabbrev>
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++++
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Use the information in this section to troubleshoot common problems and find
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answers for frequently asked questions related to {monitoring}.
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[float]
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=== Cannot view the cluster because the license information is invalid
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*Symptoms:*
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The following error appears in a banner at the top of the screen in {kib} on the
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*Monitoring > Clusters* page:
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`You can't view the "<my_cluster>" cluster because the license information is invalid.`
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*Resolution:*
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You cannot monitor a version 6.3 or later cluster from {kib} version 6.2 or earlier.
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To resolve this issue, upgrade {kib} to 6.3 or later. See
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{stack-ref}/upgrading-elastic-stack.html[Upgrading the {stack}].
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