kibana/docs/maps/trouble-shooting.asciidoc
gchaps e04624ace0
[DOCS] Updates titles in Maps docs (#68703)
* [DOCS] Updates titles in Maps docs

* [DOCS] Changes Elastic Maps to Maps to match the UI

* [DOCS] Fixes titles

Co-authored-by: Elastic Machine <elasticmachine@users.noreply.github.com>
2020-06-17 07:31:37 -07:00

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[role="xpack"]
[[maps-troubleshooting]]
== Troubleshoot Maps
++++
<titleabbrev>Troubleshoot</titleabbrev>
++++
Use the information in this section to inspect Elasticsearch requests and find solutions to common problems.
[float]
=== Inspect Elasticsearch requests
Maps uses the {ref}/search-search.html[{es} search API] to get documents and aggregation results from {es}. To troubleshoot these requests, open the Inspector, which shows the most recent requests for each layer. You can switch between different requests using the *Request* dropdown.
[role="screenshot"]
image::maps/images/inspector.png[]
[float]
=== Solutions to common problems
[float]
==== Features are not displayed
* Use Inspector to view {es} responses. Ensure the response is not empty.
* Ensure geometry uses the correct latitude and longitude ordering.
** Geo-points expressed as strings are ordered as `"latitude,longitude"`. Geo-points expressed as arrays are ordered as the reverse: `[longitude, latitude]`.
** Geo-shapes expressed as geojson provide coordinates as `[longitude, latitude]`.
* Ensure fill color and border color are distinguishable from map tiles. It's hard to see white features on a white background.
[float]
==== Tiles are not displayed
* Ensure your tile server has configured https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS[Cross-Origin Resource Sharing (CORS)] so tile requests from your Kibana domain have permission to access your tile server domain.
* Ensure tiles have the required coordinate system. Vector data must use EPSG:4326 and tiles must use EPSG:3857.
[float]
==== Coordinate and region map visualizations not available in New Visualization menu
Kibanas out-of-the-box settings no longer offers coordinate and region maps as a
choice in the New Visualization menu because you can create these maps in the Maps app.
If you want to create new coordinate and region map visualizations, set `xpack.maps.showMapVisualizationTypes` to `true`.