65 lines
2.2 KiB
Text
65 lines
2.2 KiB
Text
[role="xpack"]
|
|
[[monitor-troubleshooting]]
|
|
= Troubleshooting monitoring in {kib}
|
|
++++
|
|
<titleabbrev>Troubleshooting</titleabbrev>
|
|
++++
|
|
|
|
Use the information in this section to troubleshoot common problems and find
|
|
answers for frequently asked questions related to the {kib} {monitor-features}.
|
|
|
|
[float]
|
|
== Cannot view the cluster because the license information is invalid
|
|
|
|
*Symptoms:*
|
|
|
|
The following error appears in a banner at the top of the screen in {kib} on the
|
|
*Stack Monitoring > Clusters* page:
|
|
`You can't view the "<my_cluster>" cluster because the license information is invalid.`
|
|
|
|
*Resolution:*
|
|
|
|
You cannot monitor a version 6.3 or later cluster from {kib} version 6.2 or earlier.
|
|
To resolve this issue, upgrade {kib} to 6.3 or later. See
|
|
{stack-ref}/upgrading-elastic-stack.html[Upgrading the {stack}].
|
|
|
|
[float]
|
|
== {filebeat} index is corrupt
|
|
|
|
*Symptoms:*
|
|
|
|
The *Stack Monitoring* application displays a Monitoring Request error indicating
|
|
that an illegal argument exception has occurred because fielddata is disabled on
|
|
text fields by default.
|
|
|
|
*Resolution*
|
|
|
|
. Stop all your {filebeat} instances.
|
|
. Delete indices beginning with `filebeat-$VERSION`, where `VERSION` corresponds
|
|
to the version of {filebeat} running.
|
|
. Restart all your {filebeat} instances.
|
|
|
|
|
|
[float]
|
|
== No monitoring data is visible in {kib}
|
|
|
|
*Symptoms:*
|
|
|
|
The *Stack Monitoring* page in {kib} is empty.
|
|
|
|
*Resolution:*
|
|
|
|
. Confirm that {kib} is seeking monitoring data from the appropriate {es} URL.
|
|
By default, data is retrieved from the cluster specified in the
|
|
`elasticsearch.hosts` setting in the `kibana.yml` file. If you want to retrieve it
|
|
from a different monitoring cluster, set `monitoring.ui.elasticsearch.hosts`.
|
|
See <<monitoring-settings-kb>>.
|
|
|
|
. Confirm that there is monitoring data available at that URL. It is stored in
|
|
indices such as `.monitoring-kibana-*` and `.monitoring-es-*`. At a minimum, you
|
|
must have monitoring data for the {es} production cluster. Once that data exists,
|
|
{kib} can display monitoring data for other products in the cluster.
|
|
|
|
. Set the time filter to “Last 1 hour”. When monitoring data appears in your
|
|
cluster, the page automatically refreshes with the monitoring summary.
|
|
|