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72 lines
2 KiB
Markdown
72 lines
2 KiB
Markdown
---
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name: Bug report
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about: Create a report to help us improve
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---
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<!--
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**THIS IS NOT A SUPPORT CHANNEL!**
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**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**,
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please ask in **#synapse:matrix.org** (using a matrix.org account if necessary)
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If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
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This is a bug report template. By following the instructions below and
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filling out the sections with your information, you will help the us to get all
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the necessary data to fix your issue.
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You can also preview your report before submitting it. You may remove sections
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that aren't relevant to your particular case.
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Text between <!-- and --> marks will be invisible in the report.
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-->
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### Description
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<!-- Describe here the problem that you are experiencing -->
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### Steps to reproduce
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- list the steps
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- that reproduce the bug
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- using hyphens as bullet points
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<!--
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Describe how what happens differs from what you expected.
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If you can identify any relevant log snippets from _homeserver.log_, please include
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those (please be careful to remove any personal or private data). Please surround them with
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``` (three backticks, on a line on their own), so that they are formatted legibly.
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-->
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### Version information
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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<!-- Was this issue identified on matrix.org or another homeserver? -->
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- **Homeserver**:
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If not matrix.org:
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<!--
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What version of Synapse is running?
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You can find the Synapse version with this command:
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$ curl http://localhost:8008/_synapse/admin/v1/server_version
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(You may need to replace `localhost:8008` if Synapse is not configured to
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listen on that port.)
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-->
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- **Version**:
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- **Install method**:
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<!-- examples: package manager/git clone/pip -->
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- **Platform**:
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<!--
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Tell us about the environment in which your homeserver is operating
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distro, hardware, if it's running in a vm/container, etc.
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-->
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